Final Stop Gift Shop Shipping & Returns Page Gift & Decor Shipping Rules

Final Stop Gift Shop Shipping & Returns Page

Our Contact Hours

9a.m.- 9p.m, EST Monday thru Friday.

Time with family (Holidays) are:· New Year's Eve · New Year's Day · Memorial Day · Independence Day · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day

We are also closed every year Dec 24th thru January 1st.
Please note this does not affect online order processing.

When You Order Online

The Orders are processed twenty four hours a day, seven days a week, and we monitor orders daily ensuring everything is running smooth. Orders placed on major holidays are queued for processing the next business day. Shipments dispatch Monday - Friday. Prices and items are periodically subject to change. We reserve the right to correct typographical, descriptive and photographic errors. Orders based on incorrect information are subject to cancellation.

Shipping Schedule

There is no UPS Ground movement on the following U.S. holidays:· New Year's Eve · New Year's Day · Memorial Day · Independence Day · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day

*Only major holidays (not subsequent days) affect our order packing, freight movement and tracking number notification.

Orders shipping into GEORGIA will be charged 7% sales tax.

Accepted Payment Methods

Credit Cards

We accept payment through Visa, MasterCard, Discover and American Express.

We (Final Stop Gift Shop) do not store your credit card information; you may find it helpful to use Yahoo Wallet or the form function of your favorite browser to fill in your address and payment information on repeat orders.

When Will My Credit Card Be Charged?

Your order is processed for immediate shipping and your payment is secured.

Credit Card Fraud

We (Final Stop Gift Shop) participate in merchant organizations that are united in their effort to reduce credit card fraud and protect internet consumers; we utilize several systems available to us to ensure that credit card transactions are legitimate and secure. Orders using incorrect billing addresses will be cancelled.

PayPal Orders

We accept PayPal for payment.

Online Orders

All purchase transactions take place on a secure server using 128-Bit Encryption protecting both your personal information and your credit card transaction. We will never sell, divulge, disseminate or give away any information submitted to this site to outside parties for any reason.

Sales Tax

Orders Shipping to: GEORGIA= Additional 7.00% Sales Tax

When Will My Order Ship?

Most orders ship in 1 - 3 business days, however, very large orders may take four days to ready the shipment. Shipping origin is Los Angeles, CA.

PLEASE NOTE: Items weighing less than 1 pound may be shipped Parcel Post First Class. Items shipped Parcel Post First Class cannot be tracked.

Back Orders

We (Final Stop Gift Shop) do not accept back orders (items out of Stock). If an item purchased is out of stock, you will receive a confirmation email with available options on replaceing that item or refund.

Free Drop Shipping

We do not charge any additional fee for drop shipping to your recipient (regular shipping rates apply). Fill out your address that matches the applicable credit card as the "Billing" information and then your gift recipient or package recipient's address as the "Ship To" information. The email address you furnished us with when ordering will receive a shipment notification including the package tracking number.

Shipping to the Continental United States

*We reserve the right to substitute shipping methods.

Final Stop Gift Shop offers flat rate shipping rate (including insurance) to the Continental United States via UPS Ground Service. The Shipping amount listed below is subject to change. Please check back each visit to confirm the standard shipping amount below.

Standard UPS Ground Delivery

Order Amount	Shipping
$0.01 to $49.99	$15.00
$50.00 and Over	Free

UPS MAP

UPS requires a physical address and does not deliver to PO Box addresses. A signature may be required for delivery. Final Stop Gift Shop is not responsible for orders requesting "no signature required".

Please note that delivery in the Eastern States may take up to 14 calendar days to be received. If you haven't received your order after 14 days, please contact us, be sure to include your order number for prompt service.

NOTE: UPS does NOT include the pickup day, weekend days, or Holidays in calculating the time in transit. Please refer to the UPS Time in Transit map above and add three business days for order processing. Delivery times are estimated only and not guaranteed. Delivery times do not include transit time required to destination hub. Holiday seasons may require additional time.

UPS Delivery Tracking

It may take up to four business days to receive your tracking number. You will receive an automated shipping confirmation via email promptly after your tracking number becomes available. Please note that your tracking number will be valid, however, your package may take a few additional days to appear in the UPS system.

You can always check the status of your order via the URL included in your order confirmation email.

Order Cancellations and Non-Deliverable Orders

We cannot cancel or adjust your order as we utilize automated ordering systems. If your order is returned to us undeliverable or refused, shipping charges are non-refundable. Additionally, a 20% restocking fee and return freight charges are incurred.

How to Return Orders-NON DAMAGED

DO NOT RETURN DAMAGED MERCHANDISE, PLEASE READ DAMAGE CLAIMS FIRST.
30 Day Policy:
Please note that shipping charges are non-refundable. Contact us via email and we will set up your return arrangements (within 30 days). IF After 30 days, a 20% restocking fee will be charged on non-defective returned merchandise. To qualify for a refund the product must be unused and show no wear. Return the product in the original product box inside an adequate shipping box and include a copy of the packing slip. We must RECEIVE the package within 30 days from delivery date. Refunds are only issued once we have received the merchandise. If you need assistance please email customer support. Please note that packages sent to us that have exceeded the thirty day period will be returned to you C.O.D..

How to Return Orders-Damage Claims

Inspect your merchandise upon arrival, damage claims will not be honored if reported past 15 days of delivery. If you receive damaged merchandise please contact customer support and include the product SKU number, quantity and defect. Please note that damage claims must be submitted all at once. We will not reship or refund more than once per invoice. Do not discard any packaging or paperwork. Do not return the items yourself. If Item value is over $25 and damaged, we will submit RMA to have that product shipped back to our warehouse at no expense to you. On all damaged items with a value of $25.00 or less, We will send out replacement product at no cost to you. However, ALL DAMAGED CLAIMS under $25 will require an emailed photo of the damage for immediate replacement. NO EXCEPTIONS.

If you are unable to furnish a photo, you may request a pre-paid return label, once we have received the merchandise in our warehouse, we will ship a replacement. Please note this process takes approximately two weeks.

Privacy Policy and Security Policy

We respect your privacy and Final Stop Gift Shop will never release or sell any information about you to third parties. For our complete Privacy Policy, please visit our Privacy Policy Page.